Automotive's First Intelligent

Digital Voice Assistant

to handle & appoint inbound service calls for dealers improving CX while reducing cost
Schedule a Demo

Introducing Brooke

Introducing Brooke

Hiring Brooke as your Digital Voice Assistant means improved customer satisfaction by steering the most common conversations to a smart assistant who can answer frequently asked questions and schedule service appointments based on customer needs and dealership policies.

Your Best Scheduling Coordinator At Scale

No Customers
Waiting on Hold
Human-Level Understanding
of Intent & Emotion
Real Human Natural
Sounding Voice
Let the Customer Control
the Conversation
Human-Parity Accuracy
Always Follows Policies
Unlimited Calls Available 24/7

Brooke's Partners

The Rising Need For Conversational AI
In The Service Department

Regardless of whether calls are routed to the service drive or specialized agents, challenges remain with both. Staffing gaps and high call volume from customer follow-up calls and status checks are the most significant drivers of connectivity fail points for the BDC.

Did You Know?

30%
of service calls go unanswered, resulting in missed opportunities
75%
of service calls are routine requests & non-technical “When can I come in?”
$70k
You could be losing up to $60,000-$70,000 every month in service revenue
Hiring Brooke means absolutely no call goes unanswered! Boosting your customer satisfaction and reducing your overhead costs.

Brook Can Do Even More?

Average scheduling call time is three minutes

Brooke makes customer experience efficient and effortless, providing a consistent and dependable experience.

Decrease Operation Expense

Brooke provides quality and savings, reducing average handling time and providing the right experience the very first call at a fraction of the cost it would take a human.

Free Up Service Advisors

Brooke frees up service advisors from handling the phones so they can focus on your customers in the drive providing a better CS and increasing $/RO.

Eliminate Agent Churn

Brooke handles any call volume 24/7/365. Unlike humans, she always shows up, never gets bored, disengaged or burnt out. No more turnover.

Integrations

Schedule A

We'd love to show you around Brooke.